Membership Terms

These terms explain how a My Repair Resource membership works, what's included, how billing and cancellation are handled, and what to expect. By starting a membership, you confirm that you've read and agree to these terms.

  • A My Repair Resource membership is a recurring preventive home maintenance subscription. Your plan — Essential, Home Care, or Full Service — covers the scheduled visit and the services listed for that tier.

  • Monthly plans are billed automatically on the same date each month until canceled. You may also choose to prepay annually: pay for 11 months and the 12th month is free.

  • Your membership covers the labor for the services in your plan. Parts, materials, and any work outside your plan's scope are quoted and approved by you before the work is done — never added without your okay.

  • Some work — including electrical, plumbing, HVAC, and roofing — requires a licensed contractor. We do not perform licensed-trade work. We will identify the issue, document it with photos, and refer you to a trusted licensed professional.

  • You may move up or down between tiers at any time. Plan changes take effect on your next billing date.

  • You may cancel at any time. Let us know before your next billing date and you won't be charged again. There is no cancellation fee.

  • The annual rate is a discounted price for committing to a full year. If you cancel before the year is complete, the months you've already received are billed at our regular monthly rate, and the unused balance is refunded to you. The annual discount applies only if the full year is completed.

  • If you move to a lower tier mid-year, the difference is applied as account credit toward future service rather than refunded as cash.

  • Visits are scheduled in advance. Please give as much notice as possible if you need to reschedule, and we'll do our best to accommodate you.

  • By starting a membership, you confirm that you have read and agree to these terms.

Frequently Asked Questions

Still have questions? Take a look at the FAQ or reach out anytime. If you’re feeling ready, go ahead and apply.

Register

  • A membership home maintenance service for homeowners. Instead of scrambling to find help when something breaks, you get a regular visit from a trusted technician who keeps your home running and catches small problems before they turn into expensive ones.

  • Visits are scheduled in advance so you always know when to expect us. If you need to move an appointment, give us as much notice as you can and we'll do our best to accommodate you.

  • That's up to you. Many members like to be home for the first visit or two to walk through the home together; after that, some arrange access so we can work while they're out. We'll set up whatever's comfortable for you.

  • A minor repair is anything I can finish during the visit using the tools and common consumables I keep on hand — a running toilet, a sticking door, a loose fixture, a worn washer, and the like. If a repair needs a special part I have to go pick up, or it falls under a licensed trade, it moves beyond "minor" and I'll quote it before doing anything.

  • Yes. Every repair I perform is backed by a 90-day workmanship guarantee. If something I fixed isn't holding up, I'll come back and make it right.

  • Members get priority over non-members when something comes up, and emergency and after-hours service is available at a premium rate when you need help fast. Just reach out and we'll get you on the schedule as quickly as we can.

  • Yes. Payments are processed through one of the major card processing companies, used by millions of businesses worldwide. Your card details are stored securely, not by us, and protected with bank-level encryption.

  • Yes. My Repair Resource carries general liability insurance with an umbrella policy, backed by more than ten years of hands-on trade experience. You're covered, and so are we.

Privacy Policy

This policy explains what information My Repair Resource LLC collects from you, how we use it, and how we keep it safe. We keep this simple: we collect only what we need to serve you, and we don't sell your information to anyone.

What We Collect
When you contact us, request a quote, or become a member, we may collect:
  • Your name, address, phone number, and email
  • Details about your home needed to schedule and perform services
  • Photos taken during visits to document our work

  • Payment information, processed securely through our payment provider

How We Protect It

We take reasonable steps to keep your information secure and limit access to it. We retain records, including visit reports and photos, for as long as needed to serve you and to keep accurate business records.

How We Use It

We use your information only to run our service for you — scheduling visits, performing and documenting work, communicating with you, processing payments, and keeping records of the services we provide.

Sharing Your Information

We do not sell your information. We only share it when necessary to provide our service — for example, with our payment processor to handle billing, or with a trusted contractor we refer you to (and only with your knowledge). We may also share information if required by law.

Payment Information

Payments are processed by Stripe, a secure third-party payment processor. We do not store your full card number on our own systems. Stripe handles your payment data under its own security standards and privacy policy.

Your Choices

You may ask us what information we have about you, request corrections, or ask us to delete information we are not required to keep. Just contact us using the information below.

Changes To This Policy

We may update this policy from time to time. The current version will always be posted here with its effective date.

June 4, 2026